Liam Hepper

Specialisms: ServiceNow Development, Workflow Automation, Governance, Risk & Compliance, Security Operations, Agile Methodologies

Liam Hepper specialises in transforming complex governance, risk and compliance processes into automated ServiceNow solutions that improve efficiency and support better decision-making. Before beginning his career in software development, Liam spent several years working outside the technology industry in office administration roles. Seeking a more challenging career path, he committed to self-study before completing a postgraduate conversion course in Software Development at the University of Glasgow. He later joined Sparta Global’s Java Developer cohort, where he developed the technical foundations and problem-solving skills needed to launch a career in technology.

During his time at the AI & Tech Institute, Liam built expertise in software development, automation and enterprise technologies while developing the adaptability required to work in a constantly evolving industry. Sparta’s training encouraged independent problem-solving and helped him become comfortable tackling unfamiliar challenges, preparing him to work effectively across complex projects and large-scale technology environments. Alongside technical capability, the programme reinforced the importance of continuous learning, collaboration and delivering solutions that create measurable value.

Liam is currently deployed as a ServiceNow Developer within a leading UK financial services organisation, where he supports governance, risk, compliance and security initiatives through workflow development and automation. Operating within an Agile team, his responsibilities include building and enhancing ServiceNow workflows, creating dashboards, investigating technical issues and supporting stakeholders across a range of projects. His work focuses on transforming large volumes of security and compliance data into scalable, auditable processes that help teams work more efficiently while maintaining regulatory standards.

Alongside his day-to-day responsibilities, Liam has demonstrated a proactive approach to innovation and continuous improvement. A notable achievement involved developing a proof of concept that integrated cloud security data into ServiceNow and mapped it against compliance controls, presenting the results through an interactive dashboard. By transforming a complex concept into a working solution, he provided stakeholders with a clear way forward and helped shape future discussions around implementation. Liam’s journey highlights how Sparta Global equips individuals with the skills, confidence and technical expertise needed to contribute to complex enterprise projects and deliver lasting value for clients.